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Call Us: (866) 942-2437
License# 970713

FAQ – Frequently Asked Questions


How Much does it cost to look at my broken Heater or air conditioner?

Our service calls are $59 
This includes the trip charge, a full *guaranteed diagnosis of your systems problems and a proposed repair solution. In the case that you need parts replaced, or additional work, we will provide you with options and proceed only upon your approval.

Let’s face it, We’ve all dropped our car off at the mechanic for a basic tune up, and return only to be met with an outrageous bill. At Pacific Coast, we strive to be as up front and honest with our customers as possible.


What areas do you service?

We service Los Angeles, San Fernando Valley and Santa Clarita areas. Not sure if you are within our service area? Call us one of our representatives will be happy to assist you on getting service.


My system is broken how much will it cost to fix?

We can give you a free estimate on repairs needed for your system, but to accurately diagnose which repairs are necessary there is often much work that needs to be done.

Our $59 diagnostic service includes all the labor involved in opening up your system and finding out exactly what’s wrong with it. This diagnostic fee is also accompanied with a free estimate on all necessary repairs.

But if you know exactly which repairs are needed, we can provide you with a quote at no additional charge over the phone.


Are there any Warranties on my repair?

There is a standard One year parts and Labor warranty on all repairs unless stated otherwise.


Can you give me a ballpark estimate on replacing my heating and/or air conditioner?

We are happy to provide you with a ballpark estimate over the phone, and on our website. However, many times we are unable to get all of the necessary information to provide an appropriate “ballpark price”. So If you’re willing to tolerate our “best guess”, we are happy to put our best foot forward and attempt to help you in any way possible.

Sending a picture through email can help the process. Every installation is unique, call and speak to one of our representatives so we may help you get an idea of what needs to be done.

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